TREEVANA WELLNESS LLC (“TREEVANA WELLNESS”) – PRIVACY PRACTICE STATEMENT TREEVANA WELLNESS LLC (“TREEVANA WELLNESS”) believes that understanding what our customers want for products, services, and/or information is an important part of building an interesting and useful online environment and the applications designed for download and use on mobile or other digital communication devices. TREEVANA WELLNESS wants to contribute to providing a safe and secure environment for you if you choose to become an interactive participant on this site and a subscriber to or user of TREEVANA WELLNESS’s products and/or services subject to applicable federal, state, and local laws.
You acknowledge because you are accessing and using this site that you have read, understood, and agreed to the terms and conditions of this Privacy Practice Statement and expressly consent to the practices described herein below.
TREEVANA WELLNESS has designed its site with this belief in mind, and has created this page so that you have easy access to information about TREEVANA WELLNESS’s privacy practices. At any time, however, TREEVANA WELLNESS may change its privacy practice and privacy practice statement. In the event TREEVANA WELLNESS does so, TREEVANA WELLNESS will post these changes here so that you will always know what information TREEVANA WELLNESS will gather, how TREEVANA WELLNESS might use that information and whether TREEVANA WELLNESS will disclose the information to anyone. Your continued use of this Site constitutes acceptance of these changes. Notwithstanding the foregoing, we are not required to provide you any notice about any changes and you waive the right to receive any notice; and as a result, you are obligated to check this site frequently for any changes.
CONTENTS: What information does TREEVANA WELLNESS collect on-line? What sort of information will TREEVANA WELLNESS not collect? How does TREEVANA WELLNESS use the information it collects? “Cookies” or Web Beacons — what are they and how they use them? How does TREEVANA WELLNESS use e-mail or messages? What information may TREEVANA WELLNESS share with others? What information will TREEVANA WELLNESS not share with others (with special attention to children)? Choices for your site interaction. Security and Retention of Your Personal Information. How to contact TREEVANA WELLNESS with questions or comments.
WHAT INFORMATION DOES TREEVANA WELLNESS COLLECT ONLINE? When you visit TREEVANA WELLNESS’s site and/or subscribe to or use TREEVANA WELLNESS’s products and/or services, TREEVANA WELLNESS asks you to provide information by filling out and submitting an online form. This information may include your name, account name, billing address, cell phone number, wireless e-mail address, physical location, mailing address, Internet e-mail address and, in the case of service and/or product transactions, your credit card number. TREEVANA WELLNESS asks for this information so that TREEVANA WELLNESS can provide to you your selected products and/or services. The information is stored in TREEVANA WELLNESS’s customer file in a secure environment separate from the site. You can always choose whether or not to disclose any or all of the information requested; however, certain information is required for subscribing to/or using our services and/or products.
TREEVANA WELLNESS may also occasionally send details about our sales, new products, new partnerships, special offers, market expansion, and promotions to the e-mail address you provide.
Additionally, TREEVANA WELLNESS automatically gathers certain usage information like the number and frequency of visitors to the site or the number and type of customers that access and obtain TREEVANA WELLNESS’s product and/or service offerings. Such information may also include demographic information such as date of birth, age, or gender. TREEVANA WELLNESS only uses and analyzes such information in the aggregate, not at the individual level, to make improvements to its sites and to its product, goods, and service offerings. Therefore, any individual and personal information, such as your name and e-mail address, is not included in this analysis.
Information provided when users establish an account, such as their email address, username, password, and other contact information provided, as well as information they provide in connection with their other digital device account, such as a profile picture. If a user is a customer, we may also collect their information about how they use and interact with TREEVANA WELLNESS, and when they use their digital devices to view product or service offerings and purchase products or services.
Information related to a user’s purchase of goods and services by using a credit/debit card, billing address, the goods, and services purchased, and other related transaction information. Information about a user’s Internet connection, browser, or computer/device, IP address or digital device ID, and information on how they use and interact with digital devices, such as pages or features they access. If a user links their social media profiles and accounts on this site or other digital devices through social media networks (e.g., by clicking a Facebook “like” button), information may made available to, and collected by TREEVANA WELLNESS, through those social media profiles and accounts. In addition, if a user elects to connect their third party devices or third party applications (collectively “Third Party Apps”) to this site or digital devices in order to utilize certain features and functionalities, we may collect information from such Third Party Apps. If a user accesses via a mobile device this site through an application or accesses this site from other external devices or sources, TREEVANA WELLNESS applies these privacy practices to the foregoing. The user understands that this site does not collect any information, data or personal or non-personal information that is subject to HIPAA (Health Insurance Portability and Accountability Act) regulations and requirements.
WHAT SORT OF INFORMATION WILL TREEVANA WELLNESS NOT COLLECT? Unless you provide it, TREEVANA WELLNESS will not collect or know your name or e-mail address. TREEVANA WELLNESS does not follow your browsing path outside of the site.
HOW DOES TREEVANA WELLNESS USE THE INFORMATION IT COLLECTS? TREEVANA WELLNESS may use the information it collects to improve the site, enhance TREEVANA WELLNESS’s product and/or service offerings, bring you new product and/or service offerings and meet your needs related to your use of the site and/or products and/or services in compliance with local, state, and federal laws.
In the end, TREEVANA WELLNESS hopes this information will help TREEVANA WELLNESS tailor its communications and/or products and/or services to your particular needs so that you receive more of what you want from TREEVANA WELLNESS and its products and/or services and less of what you don’t want. If you subscribe to or use TREEVANA WELLNESS’s products and/or services and/or visit the site, TREEVANA WELLNESS will periodically supply you with information about TREEVANA WELLNESS’s products and/or services in compliance with local, state, and federal laws. If you do not wish to receive this information, please e-mail TREEVANA WELLNESS at the contact below with instructions to disengage you from the receipt of such information.
HOW WE USE PERSONAL INFORMATION: • We use personal information to deliver products/services, or to carry out the transactions you have requested in compliance with local, state, and federal laws. • We use the information collected to send communications to you, such as your transactions status (e.g., t-shirt purchase), information about products and services available from TREEVANA WELLNESS and its corporate affiliates, promotional offers, and surveys in compliance with local, state, and federal laws. • We use the information to customize, analyze, and improve our products, services (including our site), technologies, communications and relationship with you. • We use the information to enforce our conditions of payment, site terms and/or separate contracts (if applicable) with you. • We use information to prevent fraud and other prohibited or illegal activities. • We use information for transaction fulfillment. • We use information to communicate special offers, promotions and information about our products or services in compliance with local, state, and federal laws. • We use information to send newsletters, announcements, reminders and other opportunities. • We use your information to send out product alerts, product pricing change alerts, product, or service availability alerts and associated TREEVANA WELLNESS information in compliance with local, state, and federal laws. • We use information to administer your account. • We use information to provide you access to certain tools and services. • We use the information to respond to your inquiries, including personalized emails. • We use information to obtain feedback. • We use information to statistically analyze user behavior and activity. • We use the information to conduct research and measurement activities.
“COOKIES” OR WEB BEACONS SENT FROM THE SITE AND OUR USE OF THEM. A cookie is a small file stored on your computer by a site to give you a unique ID. Cookies help make it easier for you to use the site, and they help TREEVANA WELLNESS provide you with the information you need — when and where you need it.
A cookie generated by a site contains no information about you. It contains only a numeric ID that, for example, allows you to retrieve your order form or other associated information so that you can check on the level of service to which you have subscribed and/or products which you have ordered. TREEVANA WELLNESS encourages you to update your information periodically so that TREEVANA WELLNESS may provide you with the best possible online service.
TREEVANA WELLNESS also uses web beacons (single-pixel graphic files also known as “transparent GIFs”) to access cookies and to count users who visit the site or open our HTML-formatted email messages. Another example of information that we automatically collect as you navigate the site is information about your computer’s connection to the Internet. This information allows us, among other things, to improve the delivery of our web pages to you and to measure traffic on the site.
In keeping with TREEVANA WELLNESS’s standard policy on customer information, TREEVANA WELLNESS analyzes data gathered via cookies and web beacons only in aggregate, not at the individual customer level.
HOW DOES TREEVANA WELLNESS USE E-MAIL OR MESSAGES? TREEVANA WELLNESS will send one e-mail or message to confirm each requested information, and TREEVANA WELLNESS may occasionally use e-mail addresses or messages for promotion of services or products, or other items of interest to our users in compliance with local, state, and federal laws. If you receive an e-mail or message from TREEVANA WELLNESS that you would rather not receive, please e-mail TREEVANA WELLNESS at the contact below with instructions to disengage you from the receipt of such information. Please note that TREEVANA WELLNESS does not sell or share e-mail addresses with other companies, except as indicated below.
TREEVANA WELLNESS encourages you to e-mail TREEVANA WELLNESS with your questions or comments. TREEVANA WELLNESS reads every e-mail it receives.
WHAT INFORMATION MAY TREEVANA WELLNESS SHARE WITH OTHERS? If you provide TREEVANA WELLNESS with your name or e-mail address, TREEVANA WELLNESS may make these available to other companies who want to tell you about their products. (If you prefer that TREEVANA WELLNESS not share this information, please e-mail TREEVANA WELLNESS at the contact below with instructions to disengage you from the receipt of such items.) In delivering this information, TREEVANA WELLNESS may group you with other customers who have bought similar services and/or products, but TREEVANA WELLNESS will not provide any personal details about you.
TREEVANA WELLNESS may also provide aggregate information (never information about you personally) to TREEVANA WELLNESS’s business partners for the purposes of enhancing TREEVANA WELLNESS product and/or service offerings to you.
Protecting Personal Information: We understand the importance of ensuring that your personal information is secure and protected. We use a variety of security technologies and procedures to help protect personal information from unauthorized access, use, and disclosure.
TREEVANA WELLNESS utilizes a payment arrangement and/or service as indicated on the site (including the checkout page) that is consistent with reasonable industry standards for obtaining and processing payments and engages in practices as recommended by the payment administrator and/or processor. The use of this arrangement and/or service is to facilitate privacy concerns regarding payment information used and processed at this site.
DISCLOSING PERSONAL INFORMATION: • We may share your personal information with corporate affiliates to carry out transactions you request or to make our business or that of our corporate affiliates more responsive to your needs.
• We may share your personal information with business partners that help TREEVANA WELLNESS carry out transactions you request or that help TREEVANA WELLNESS to customize, analyze, and/or improve our communications or relationship with you, and then only with business partners who share TREEVANA WELLNESS ‘s commitment to protecting your personal information. We may also share your information in the event of a merger, reorganization, or sale of TREEVANA WELLNESS.
• We may disclose your personal information in connection with law enforcement, fraud prevention, or other legal action as required by law or regulation, or if TREEVANA WELLNESS reasonably believes it is necessary to protect TREEVANA WELLNESS, its customers or the public or as it relates to any user understandings in connection with this site or any agreement with TREEVANA WELLNESS or to enforce any tangible or intangible property rights and interests or for any other property, health, or safety reasons or threats of any person of which we become cognizant as a result of interaction with this site, including fraud or your identity verification.
• We employ other parties to carry out certain functions or operations on our behalf, who are authorized to use the information solely for our purposes (e.g., web site developers, analyzing user data).
• We may share information with Social Networks when users interact with this site or other digital devices (e.g., clicking the “like” button on Facebook) or Third Party Apps.
• Except as described above, we will not disclose your personal information to other third parties unless you have provided consent.
WHAT INFORMATION WILL TREEVANA WELLNESS NOT SHARE WITH OTHERS? TREEVANA WELLNESS will not share, sell, or trade e-mail addresses, which are personal to you, and that are collected as part of a survey, with others. Except to verify credit card information to complete your service and/or product transaction, TREEVANA WELLNESS will not use or release to others any credit card or financial information for any purpose. For privacy purposes, all information relating to our customers is stored on a highly secure server that is not accessible via the Internet.
Third-party web sites, apps, or other digital devices are not under our control except to the extent that you use the foregoing to access the site. The foregoing have their own privacy notices independent of this site and the privacy practice described herein applies to this site only when accessed via digital devices.
SPECIAL ATTENTION TO CHILDREN: TREEVANA WELLNESS takes special care to protect the safety and privacy of young people accessing and using our services and/or products. TREEVANA WELLNESS does not specifically collect information about children and believes that children should get their parents’ consent before giving out any personal information. TREEVANA WELLNESS encourages you to participate in and supervise your child’s Internet experience. Specifically, children under age 13 will not be subject to collection or storage of information by us if we know the user to be 13 or younger and more specifically, we do not knowingly collect personal information from or solicit persons under 13 years of age. Users 14- 21 must have parental permission to interact with the site or digital devices.
HOW TO CONTACT TREEVANA WELLNESS WITH QUESTIONS OR COMMENTS: TREEVANA WELLNESS is always happy to answer your questions and listen to your comments, and TREEVANA WELLNESS offers several options for you to contact us.
CHOICES FOR YOUR SITE INTERACTIONS: • You may instruct TREEVANA WELLNESS to stop sending you certain promotional materials (e.g., e-mail messages, newsletters) by following the unsubscribe instructions provided in our materials; or you can selectively opt out of certain mailings without affecting your use of the site.
• Click below to unsubscribe from (opt out of) direct mail, telephone, fax, message or e-mail communications. • You may choose to view or edit your personal information that has been stored online by visiting the account section of the site. For the security of your account, you will be required to sign in with your login ID and password.
• You may contact TREEVANA WELLNESS to determine the types of personal information that we process and to correct or update your personal information.
• Note, this Privacy Practice Statement is specific to the United States. Privacy practices vary from country to country, and you will be responsible for knowing local country privacy requirements and compliance therewith. TREEVANA WELLNESS shall not be liable for privacy compliance outside the United States.
SECURITY OF YOUR PERSONAL INFORMATION AND RETENTION OF YOUR PERSONAL INFORMATION: We take what we believe to be reasonable precautions and have implemented managerial and technical procedures to try to protect the security of data and information, including personal information. However, we cannot guarantee against any loss, misuse, unauthorized disclosure, or alteration or destruction of data or personal information. You provide your personal information to us at your own risk. You acknowledge that: (1) there are security and privacy limitations in computer systems and on the Internet, including any type of digital communication or mobile devices, which are beyond our control; (2) the security, integrity, and privacy of any and all information and data exchanged between you and us through the site, including personal information, cannot be guaranteed; and (3) any such information and data, including personal information, may be viewed or tampered with by a third party while such information or data is being used, transmitted, processed, or stored.
We keep your personal information only as long as we need it for the purposes for which it was originally collected (or to which you have subsequently consented) or for other legitimate purposes (such as regulatory compliance), or as permitted by applicable law.
CONTACT: ANY QUESTIONS, CLARIFICATIONS, CHANGES TO PERSONAL INFORMATION OR OPT OUT NEEDS, OR ANY OTHER CONCERNS REGARDING THIS PRIVACY PRACTICE STATEMENT, PLEASE CONTACT: TREEVANA WELLNESS LLC (TREEVANA WELLNESS) – CONTACT INFORMATION TREEVANA WELLNESS LLC (TREEVANA WELLNESS) Contact Information By Phone: 1 833-468-8733 By Mail: 1670 Scott Blvd Suite 208, Atlanta GA, 30033